Privacy Policy
Last Updated: 23.11.25
Experience Machine LLC (“we”, “us”, or “our”) operates the website experience-machine.com.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or sign up for an offer.
1. Information We Collect
Information You Provide
When you sign up for an offer or request information, you may provide:
Name
Email address
Phone number
Automatically Collected Information
When you visit our site, we may collect:
IP address
Browser type
Device type
Pages viewed
Basic location (based on IP)
2. How We Use Your Information
We use your information to:
Send you your offer code via SMS
Send emails related to your booking, enquiry, or experience
Provide customer support
Respond to enquiries
Improve our website and advertising performance
Comply with legal obligations
We do not sell personal information.
3. Marketing Messages (Legal Basis)
When you sign up for an offer, you give us:
Consent to receive marketing emails
Consent to receive an SMS containing your code
You can withdraw your consent at any time.
4. How to Opt Out
Email Marketing
Every marketing email we send includes an unsubscribe link at the bottom.
You can click that link at any time to stop receiving emails.
You may also request removal by emailing us at: hello@experience-machine.com
SMS Messages
Reply “STOP” to any SMS we send to unsubscribe from SMS communications.
5. Third-Party Services We Use
Google Analytics
Used to understand how visitors interact with our website.
Google’s Privacy Policy: https://policies.google.com/privacy
Go High Level
Used to manage sign-ups, send SMS messages, and send emails.
Go High Level Privacy Policy: https://www.gohighlevel.com/privacy-policy
These providers may collect or process data as part of delivering their services.
6. Where Your Data Is Stored
All data is stored on secure servers located in the United States through our service providers (Google and Go High Level).
7. Data Retention
We keep your information only as long as necessary to:
Respond to your enquiry
Send your offer code
Provide relevant follow-up information about the experience
Comply with legal obligations
We delete or anonymise data when it is no longer needed.
8. CCPA & CPRA Rights (California Residents)
As a California resident, you have the right to:
Know what personal information we collect
Request deletion of your personal information
Correct inaccurate information
Opt-out of selling or sharing personal data (we do not sell or share it)
Non-discrimination for exercising your rights
To exercise any of these rights, contact us at: hello@experience-machine.com
We will verify your request and respond within 45 days.
9. Children’s Privacy
Our website and services are not directed to children under 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided us information, contact us so we can delete it.
10. Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no online system is ever 100% secure.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date will show the most recent version.
12. Contact Us
Experience Machine LLC
563 N Central Ave
Upland, CA 91786
United States
Email: experiencemachineteam@gmail.com
Website: experience-machine.com
